After finishing the installation, please launch the program and select " Fix Device" under "Broken Android Phone Data Extraction". You can click on the above button and download it onto your computer. Please give it a go with Android Data Extraction. Wait until the process is done and see whether the issue is resolved. When it completes, select " wipe data / factory rese t" in the same way. Select from Recovery Mode menu " wipe cache partition" via "Volume Down" button and use "Power" button to confirm your step. Hold down " Power", " Home" and " Volume Up" buttons together until you see Samsung logo screen. Press and hold down " Power" and " Home" button until the screen dims. Select " Factory data reset" to reset your Samsung.Ĭase 2: Your Device Stuck on Firmware Upgrade Issue Screen Then, please follow the instructions as below. However, this would erase all your data currently stored on the device, so having a full Samsung backup is necessary in advance. ![]() If you've temporarily got rid of the warning screen, you can try to restore your Samsung to factory settings.
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